Title:
Qualità totale e organizzazione del lavoro nelle aziende sanitarie
Description:
WP 02/1997; The area of organisation is the one to work in so as to improve products/services in health care firms, and to establish the transformation of professional behaviour. The actions and roles of middle management as a strategic entity in the case of the set-up of programs for improvement based on Total Quality. Total Quality as a strategic factor in health care firms with regard to management and as a basic component for 'purchasing' decisions made by external customers.
Publisher:
CNR Ceris
Date:
1997